Support

Get in touch

Questions, bugs or ideas: write to hola@monibo.app. For a bug, please tell us your iPhone model, iOS version, Monibo version and what you were doing.

Frequently asked questions

Do I need an account?

No. Monibo has no sign-up or login. Your data lives on your devices and, if sync is on, in your own iCloud.

How do I sync between my iPhones?

iCloud sync is on by default. Make sure each iPhone is signed in to iCloud with the same Apple Account. You can check or change it in Settings › Sync.

I switched iPhones and don’t see my Pro purchase.

In Settings, tap the plan card at the top, then “Restore purchases”, using the same Apple Account you bought it with.

How do I cancel my subscription?

In your iPhone’s Settings › your name › Subscriptions › Monibo. Pro stays active until the end of the period you already paid for. To request a refund, go to reportaproblem.apple.com.

How do I back up or export my data?

In Settings › Export data: a full backup that Monibo can restore, or a CSV you can open in any spreadsheet. In Settings › Backup you can also have Monibo save a full copy every day to a folder you choose.

Can I bring my history from another app?

Yes, in Settings › Import data. Monibo imports CSV exports from Money Pro, YNAB, Monarch, Copilot, Mint, Actual and many others, plus QIF, OFX and bank CSV files.

How do I use the Apple Watch app?

The Apple Watch app is part of Monibo Pro. Install it from the Watch app on your iPhone; it receives your categories from the iPhone and sends back what you record, even when the iPhone isn’t nearby.

How does automatic capture work?

iOS doesn’t let apps read other apps’ notifications, so Monibo uses Shortcuts automations: one for Apple Pay payments (Wallet) and one for messages or emails from your bank. The step-by-step guide is in Settings › Automations.

Does Monibo use AI? Is my data sent anywhere?

Monibo understands sentences like “34 groceries yesterday” on the device, without AI. Optionally, Pro can use AI for tricky sentences, receipts and questions, only with your own Anthropic, OpenAI or Google key (Settings › Voice & AI). Details in the Privacy Policy.

How do I delete all my data?

Delete the app, and if iCloud sync was on, also delete Monibo’s data in your iPhone’s Settings › your name › iCloud › Manage Storage.